How do you make a state park great? Teamwork!! 

Virginia State Parks has resources galore. Natural and cultural resources are the most obvious and a major part of our success. The other vital resource is people – visitors and staff. Customer Service is highlighted and is its importance is stressed to each employee each year. We feel like communication is a fundamental in customer service. And we believe we should not only have customer service for our visitors but internal customer service for our staff.

Park managers and district staff from the parks in southwest VA meet

at the Southwest VA Museum.

The purpose of this meeting is to communicate issues within state parks. It is also just as important to share ideas and accomplishments. This is an opportunity to improve and move forward. In many cases, sharing experiences help our parks to work smarter. 

New River Trail State Park Manager, Sam Sweeney reviews notes with

District Manager Dave Collett

Yesterday, the park managers and park staff from the southwest region traveled to Big Stone Gap, VA to meet at the Southwest VA Museum. These staff members get together once every quarter. The meeting creates a feeling of teamwork. There is strength in teams and the results are impressive. We want visitors to come to expect greatness and we want to meet those expectations.